First time renting a home, so I was not sure what to expect. Ty was great answering my questions and sending me pics. This was a Christmas gift for our kids & grands and 14 of us travelled from 4 states to stay for a week. Everything was just like the photos and exceeded all my expectations! The kids loved having so much room to play together in the basement and the pools were great. We are spoiled now and don't want to vacation in a hotel again! My only complaint was that we had to leave! Everyone loved it and want to know where we are going next!